Frequently Asked Questions

Everything you need to know about our award-winning spirits and delivery.

Where do you deliver your whiskies and spirits?

We currently ship to all addresses within the United Kingdom. For international shipping inquiries, please contact our customer service team to check availability for your specific region.

How long will it take for my order to arrive?

Standard delivery typically takes 3-5 working days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

Can I return a bottle if I change my mind?

Yes, you can return unopened and undamaged bottles within 14 days of receipt. Please ensure the seal remains intact to qualify for a full refund.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Are your whiskies suitable for vegans?

Most of our single malt and grain whiskies are suitable for vegans as we do not use animal-derived products in our distillation or filtration processes.

Do I need to be of legal drinking age to order?

Yes, you must be 18 years or older to purchase alcohol from our store. We operate a 'Challenge 25' policy and our couriers may require valid ID upon delivery.